Privacy Policy

Last updated: November 7, 2025

Our Commitment to Data Protection

At Fiscal Edge, we understand that trust is fundamental to the relationship between an accounting firm and its clients. Protecting your personal information is not just a legal obligation for us, but a core value that guides how we conduct our business.

This Privacy Policy explains what information we collect, how we use it, and the measures we take to keep it secure. We believe in transparency and want you to feel confident about how your data is handled when you interact with our services.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Cyprus data protection legislation, ensuring your rights are respected at all times.

What Information We Collect

Information You Provide Directly

When you interact with our services, you may choose to provide us with certain information. This helps us deliver the accounting and financial services you need. The information you might provide includes:

• Contact Information: Your name, email address, phone number, and business address when you reach out through our contact form or inquire about our services
• Business Information: Details about your business operations, financial records, and other information necessary to provide accounting services
• Communication Content: Any messages, questions, or feedback you send to us through our contact forms or email
• Service-Related Information: Documents, financial data, and other materials you share with us for the purpose of receiving our accounting services

Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web technologies. This data helps us improve our website and understand how visitors use our services. Automatically collected information includes:

• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and navigation patterns
• Device Information: Technical details about your device, such as browser type, operating system, and screen resolution
• Cookie Data: Information stored through cookies and similar technologies as described in our Cookie Policy
• IP Address: Your Internet Protocol address, which may provide general location information

Legal Basis for Data Processing

We process your personal data based on several legal grounds: your consent when you submit forms or accept cookies, contractual necessity when providing services to clients, legitimate interests in improving our website and services, and legal obligations related to accounting and financial regulations in Cyprus. We only process data when we have a valid legal basis to do so.

How We Use Your Information

The information we collect serves specific purposes that are directly related to providing and improving our services. We are committed to using your data responsibly and only for the purposes you would reasonably expect. Here's how we use the information we collect:

Service Delivery

To provide accounting, payroll, and financial services you request. This includes processing your inquiries, managing client relationships, and delivering the professional services outlined in our service agreements.

Communication

To respond to your questions, send service updates, and maintain ongoing communication about your account or services. We may also send relevant information about changes to our services or policies.

Website Improvement

To analyze how visitors use our website and identify areas for improvement. This helps us create a better user experience and ensure our online resources are helpful and accessible.

Legal Compliance

To comply with legal and regulatory requirements applicable to accounting services in Cyprus. This includes maintaining records as required by law and responding to legal requests when necessary.

Security & Fraud Prevention

To protect our systems, prevent unauthorized access, and detect fraudulent activity. Maintaining security is essential for protecting both our clients and our business operations.

Business Development

To understand our audience better and develop services that meet client needs. We may use aggregated, anonymized data for research and analysis to inform our service offerings.

Important Note: We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is used solely to support the services we provide to you and to fulfill our legitimate business operations.

When We Share Your Information

We understand that sharing your personal information is a matter of trust. We limit data sharing to specific circumstances where it's necessary for providing our services or required by law. Here are the situations where we may share your information:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and delivering our services. These may include hosting providers, email service providers, and software platforms. These providers have access to personal information only to perform specific tasks on our behalf and are contractually obligated to protect your data.

Legal Requirements

We may disclose your information when required by law, such as in response to court orders, legal processes, or requests from government authorities. We may also share information to protect our legal rights, prevent fraud, or address security concerns when we believe disclosure is necessary.

Professional Advisors

In some cases, we may share information with professional advisors such as lawyers, auditors, or consultants who assist us in conducting our business. These professionals are bound by confidentiality obligations and professional standards.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction. We would notify you of any such change and ensure that your data continues to be protected under this Privacy Policy or a similar agreement.

How We Protect Your Data

Protecting your personal information is a responsibility we take seriously. We implement multiple layers of security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

• Encryption of data in transit and at rest
• Secure server infrastructure with regular updates
• Firewall protection and intrusion detection systems
• Regular security assessments and vulnerability testing

Administrative Safeguards

• Strict access controls and authentication procedures
• Employee training on data protection practices
• Confidentiality agreements with staff and contractors
• Regular monitoring and audit of data access

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. For accounting and financial records, we follow Cyprus legal requirements regarding document retention periods.

When personal data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies. If you close your account or terminate our services, we will retain your information only as long as legally required, after which it will be securely disposed of.

Please Note: While we implement robust security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections and continuously improving our security practices.

Your Rights and Data Management

Under applicable data protection laws, you have several rights regarding your personal information. We respect these rights and have procedures in place to help you exercise them. Here are the rights you have:

Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide you with a clear explanation of what data we have, how we use it, and who we share it with. You can make this request at any time by contacting us.

Right to Rectification

If you believe any of your personal information is inaccurate or incomplete, you have the right to request corrections. We will update your information promptly upon verification of the requested changes.

Right to Erasure

Also known as the "right to be forgotten," you can request that we delete your personal information in certain circumstances. This right is subject to legal obligations we may have to retain certain records, particularly for accounting and regulatory purposes.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can also request that we transfer this data directly to another organization where technically feasible.

Right to Object

You have the right to object to the processing of your personal data in certain situations, particularly when we rely on legitimate interests as the legal basis for processing. We will assess your objection and cease processing unless we have compelling legitimate grounds.

Right to Restrict Processing

You can request that we limit how we use your personal information in specific circumstances, such as when you contest the accuracy of the data or object to our processing. During this period, we will store the information but not actively use it.

Right to Withdraw Consent

Where we process your data based on your consent, you have the right to withdraw that consent at any time. This won't affect the lawfulness of processing that occurred before you withdrew consent. You can manage cookie consent through our Cookie Policy page.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided on our contact page. We will respond to your request within one month, though complex requests may take longer. We will keep you informed if we need additional time.

You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection if you believe we have not handled your data appropriately.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features on our website
• Disable cookies through your browser settings (see our Cookie Policy for more details on managing cookies)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us through the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable data protection laws.

Please note that even if you choose not to provide personal information, you can still browse our website and access general information about our services. We are committed to respecting your decision and maintaining your privacy preferences.

International Data Transfers

Our primary operations are based in Cyprus, within the European Union. However, some of our service providers may be located outside the EU. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.

These safeguards may include standard contractual clauses approved by the European Commission, adequacy decisions, or other legally recognized transfer mechanisms. We only work with service providers who demonstrate adequate data protection standards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make significant changes, we will notify you by updating the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes indicates your acceptance of the updated policy.

Questions About Your Privacy?

If you have questions about this Privacy Policy, want to exercise your data protection rights, or have concerns about how we handle your personal information, please don't hesitate to contact us. We're here to help and will respond to your inquiry as quickly as possible.